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Admin Assistant CV Example

An admin assistant CV should demonstrate your ability to provide efficient support to teams and managers through strong organisational skills, diary management, and effective communication.

Recommended template: Compact

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Key Skills to Include

Administrative SupportDiary & Calendar ManagementTelephone HandlingTravel ArrangementsMinute TakingMicrosoft OfficeCustomer ServiceFiling Systems

Quick Tips

  • Show the breadth of support you have provided across different teams or departments.
  • Highlight your proficiency with office software and any specialist systems you have used.
  • Include examples of how you have improved efficiency or streamlined administrative processes.
  • Demonstrate your interpersonal skills with examples of stakeholder interaction.

Ready to build your CV?

Start with the Compact template and customise it for your administration & office role.

How to Write Your Admin Assistant CV

An admin assistant CV should convey your dependability, organisational skills, and willingness to go the extra mile. This role is the backbone of any well-run office, and employers need confidence that you can juggle multiple tasks, communicate clearly, and adapt to changing priorities. Your CV should present a clear picture of the support you provide and the positive impact you have on team productivity.

CV Structure

Use a reverse-chronological format with a brief profile at the top, followed by work experience, skills, and education. If you have limited professional experience, consider placing your skills section before work experience to lead with your strongest attributes. Each role should include a contextual overview, four to five responsibilities, and one to two achievements. Keep the CV to one or two pages.

CV Format

Select a clean, professional template with clearly defined sections. Avoid excessive colour or decorative elements that may distract from your content. Use consistent bullet points and ensure your contact details — including email, phone, and location — are easy to find at the top. Always save and submit your CV as a PDF.

CV Profile Examples

Experienced Admin Assistant

Efficient and personable admin assistant with five years of experience providing comprehensive support to senior managers and departmental teams in the property and professional services sectors. Proficient in Microsoft 365, diary management, and travel coordination. Recognised for maintaining seamless office operations and handling confidential information with discretion and professionalism.

Graduate Admin Assistant

Recently graduated admin assistant with a BA in English Language and twelve months of part-time office experience gained during university. Skilled in drafting correspondence, minute taking, and managing shared calendars. Eager to build a career in administration by applying strong written communication, attention to detail, and a proactive approach to supporting busy teams.

Returning Admin Assistant

Capable admin assistant returning to the workforce after a three-year career break, bringing seven years of prior experience supporting directors at a London-based consultancy. Maintained skills through volunteer committee work and freelance administrative projects. Confident in all core Microsoft Office applications and ready to contribute immediately in a fast-paced office environment.

Write a concise three-sentence profile that summarises your experience level, key strengths, and the type of environment in which you thrive. Mention any notable achievements or software skills to capture the reader's attention immediately.

Key Skills for Your Admin Assistant CV

Administrative Support

Providing reliable and efficient assistance to individuals and teams with daily tasks, correspondence, and scheduling.

Diary & Calendar Management

Coordinating and maintaining complex schedules, resolving clashes, and ensuring all parties are informed of changes.

Telephone Handling

Answering calls professionally, screening enquiries, taking messages, and transferring callers to appropriate staff.

Travel Arrangements

Booking transport, accommodation, and itineraries while managing budgets and last-minute changes.

Minute Taking

Recording accurate and concise meeting minutes, circulating action points, and tracking follow-up items.

Microsoft Office

Creating documents, spreadsheets, and presentations to a professional standard using Word, Excel, and PowerPoint.

Customer Service

Interacting with clients and visitors in a friendly, professional manner to create a positive first impression.

Filing Systems

Establishing and maintaining logical filing systems for both physical documents and electronic records.

Confidentiality

Handling sensitive personal and commercial information with discretion and in compliance with data protection policies.

Work Experience Examples

Describe each role with a brief outline of the employer and your responsibilities. Focus on the variety and volume of tasks you handle, as this demonstrates your versatility. Include at least one quantified achievement per role — such as call volumes managed, accuracy rates, or process improvements — to evidence your contribution beyond basic duties.

Admin Assistant

Kensington Property Group

Provided day-to-day administrative support to a team of 12 estate agents and two regional directors at a busy property management company.

Responsibilities

  • Managed diaries for two directors, scheduling viewings, valuations, and client meetings across a portfolio of over 200 properties.
  • Handled an average of 60 telephone calls per day, directing enquiries to the correct team member and taking accurate messages.
  • Prepared tenancy agreements, property particulars, and compliance documentation for new lettings and renewals.
  • Coordinated travel arrangements including train bookings, hotel reservations, and expense claim processing.
  • Maintained the CRM system by updating client records, logging interactions, and generating weekly activity reports.

Achievements

  • Reduced missed appointment rates by 25% by implementing a shared calendar system with automated reminders for all staff.
  • Received Employee of the Quarter recognition for consistently positive feedback from clients and colleagues.

Junior Admin Assistant

Bradshaw & Lowe Accountants

Supported a team of eight accountants with administrative tasks including filing, reception duties, and document preparation during tax season.

Responsibilities

  • Opened and distributed incoming post, scanned documents into the practice management system, and maintained an organised filing structure.
  • Greeted clients and visitors at reception, offering refreshments and notifying staff of arrivals.
  • Typed client letters and reports from dictation, ensuring accuracy and consistent formatting.
  • Assisted with bulk mailing campaigns for self-assessment deadline reminders, preparing over 800 letters annually.

Achievements

  • Digitised three years of archived client files, freeing up an entire storage room and improving retrieval times significantly.
  • Praised by the practice manager for zero errors in client correspondence over a twelve-month period.

Education & Qualifications

List any administrative or business qualifications first, followed by your highest academic qualification. Include GCSEs if you are early in your career, particularly maths and English. Any short courses in IT skills or office administration are worth mentioning.

NVQ Level 2 Business Administration

A foundation qualification covering core administrative skills including communication, document production, and organisation.

GCSE English & Maths (Grade C / 4 or above)

Essential baseline qualifications that employers expect for admin assistant roles.

ECDL / ICDL

European Computer Driving Licence certifying competence in core IT applications.

Level 2 Customer Service

A qualification demonstrating skills in handling enquiries and delivering a professional service.

Frequently Asked Questions

What skills should I put on my admin assistant CV?
Focus on skills that match the job description, including diary management, Microsoft Office proficiency, telephone handling, and minute taking. Also include soft skills such as communication, organisation, and attention to detail. Where possible, back up each skill with a brief example from your experience to demonstrate real-world application.
How do I write an admin assistant CV with no experience?
Draw on transferable skills from any previous work, volunteering, or education. Customer service roles, retail positions, and university society involvement all develop relevant skills such as organisation, communication, and time management. Highlight your willingness to learn, any IT qualifications, and your motivation for entering administrative work.
Should I include a cover letter with my admin assistant CV?
Yes, unless the job advert specifically states otherwise. A cover letter allows you to explain why you are interested in the role and the organisation, and to draw attention to the most relevant parts of your CV. Keep it to one page and address it to the hiring manager by name if possible.
What format should an admin assistant CV be in?
Use a reverse-chronological format with your most recent role first. This is the most widely accepted format and makes it easy for recruiters to follow your career progression. Save the document as a PDF to preserve formatting, and use a clear file name such as your name followed by the word CV.

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